Our Simple Shipping Charges are as follows:

ORDER AMOUNT-------------SHIPPING CHARGE
0 to $100.00-------------------------$8.96
$100.01 to $175.00---------------------$11.88
$175.00 and up--------------------FREE SHIPPING!

Expedited Shipping - Overnight rates start at $69.80 for a one pound package to California (from the USPS website) and increase from there. We discourage the use of expedited shipping as you will often pay 50% to 400% of your order cost in shipping charges alone.

Occasionally items are out of stock, and we will notify you via e-mail if we are unable to fulfill your order. Then, at your discretion, you may receive a full refund, or be placed on our back-order list to receive the item as soon as it becomes available.

Please note that if your fish die through your own error, or because we are not able to supply your order as rapidly as you may like we will not be held responsible. The health and safety of your livestock is your responsibility, and you should take measures to ensure it.

Our Address:

The Aquatic Depot
580 E. Main St.
Suite E
Larksville, PA 18651

Please note that while we offer excellent service for both Fluval, Eheim, and many other products, we are in no way related to the manufacturers of any product.

All warranties are provided by the products' representative manufacturers - we do not make any products, and thus are not able to repair or warranty them.

If you wish to return any items, a Return Authorization Number must be issued by the company.

There is a 15% restocking fee for all returns.

If you would like to return a product, please note that we will only accept new and unused items. TheAquaticDepot.com can not accept a returned product if the item has been previously opened. It is best to inspect each item's packaging and labeling carefully before opening to be certain that you received the correct product. All returned products must be 100% complete in original undamaged packaging and in resalable condition, with all packaging, software, manuals, cables, components, blank warranty cards and other accessories and documentation included.

One an item is used, it is no longer re-saleable and can not be returned.

Feel free to contact us at any time: